Disabled Hull woman runs up parking fine of nearly £200…

disabled-hull-woman-runs-up-parking-fine-of-nearly-200…

Disabled Hull woman runs up parking fine of nearly £200…

Disabled Hull woman runs up parking fine of nearly £200 after falling on way back to her car
2022-02-28 05:00:00
A Hull woman has claimed that parking fines unfairly punish disabled people after she was twice turned down an appeal against a fine she received last year. Jeanne was 16 minutes late getting back to the Kingston Shopping Centre car park on Holderness Road last September which resulted in an immediate £100 fine. For the latest traffic and travel news and headlines, click here. Jeanne tried to appeal the fine as she'd had a fall on the way back to her vehicle, this slowed her down and she needed to wait before driving due to a heart condition. In her first appeal to Smart Parking, she hadn't remembered the fall as the fine notice was issued a month after the contravention, but in a subsequent appeal to an independent authority she was turned down even after describing the circumstances. As a gesture of goodwill, Smart Parking have now cancelled the charge after hearing about Jeanne's ordeal on the day of the fine. For the latest Hull Live headlines direct to your inbox, click here. Jeanne was 16 minutes late back to her car following a fall (Image: Katie Pugh) Jeanne said: “I couldn't believe it when the letter came through, I couldn't even remember being late back to my car so I appealed and said I thought disabled people had more time with a blue badge. “The first appeal was turned down and I told my daughter about it and she reminded me that the day of the fine was when I'd had a fall. “Disabled people take a bit longer doing things anyway and lots of shops still had Covid restrictions at that time so it was only one or two in at a time. “I had a fall going back to the car park because of my mobility, when I got to the car I had to wait for my heart to calm down because I have a condition and it wouldn't have been safe to drive.” Jeanne pointed out that even if she had wanted to pay for extra time at the car park, she wouldn't have been able to as the system requires a smartphone payment and she doesn't have mobile data. After Jeanne's initial appeal against the fine was turned down she turned to Parking on Private Land Appeals (POPLA) with the full details of her fall but was turned down once again. Her fine was upped to £170 with final notices being sent with warnings of bailiff action if she did not pay up. She said she would go to court to fight the fine which she felt showed a lack of compassion to disabled motorists. Jeanne said she would fight the fine in the courts if she had to (Image: Katie Pugh) Jeanne said: “I've been back and there is a way to pay for extra time but it is only on a smartphone, there isn't a machine to put more time on your car if you need it. “When I went on Facebook to look the company up I saw about 80 percent of the complaints were from disabled people, it is vulnerable people that are being caught out by this most of the time. “There needs to be a bit more understanding and a bit more empathy from these companies when it comes to blue badge holders, it isn't fair and it's not right. ” For the latest traffic and travel news and headlines in your area enter your postcode below A Smart Parking spokesperson said: “Smart Parking operate a BPA audited appeals service, and we encourage motorists to contact us if they feel they have been incorrectly charged. “Ms Young did appeal to us, but made no mention of having an accident, but instead said she assumed parking was free for 2 hours. “This is not the case and is clearly highlighted on numerous signs positioned around the car park. In light of this we rejected her appeal. “She subsequently contacted the independent appeals service POPLA, who also rejected her appeal. “However, now we have been given this additional information we have cancelled the charge as an act of goodwill.” For the latest Hull Live headlines direct to your inbox, click here. Video LoadingVideo UnavailableClick to playTap to playThe video will auto-play soon8CancelPlay now

SEE FULL ARTICLE


Share this post