Huge queues inside Princes Quay car park as new system…

huge-queues-inside-princes-quay-car-park-as-new-system…

Huge queues inside Princes Quay car park as new system…

Huge queues inside Princes Quay car park as new system fails
2021-11-07 05:00:00
The new parking system at Princes Quay experienced a technical fault on Saturday, leaving hundreds of visitors stranded in long queues worried that they would be fined for staying too long. The city centre car park, which is open for 24 hours, is managed by a new partner YourParkingSpace and there are now four options to pay for parking – touchscreen kiosks, cashless app payments, QR code express checkout, and pre-book. For the latest city centre news and headlines, click here. Green sign boards displaying QR codes have been pinned up around the car park instructing people to scan the code with their phone camera in order to pay. They are then prompted to input their vehicle registration. On Saturday, November 6, both the app and the QR code function were not working and many of the kiosks were reported to have been out of service leading to lengthy queues as worried customers tried to pay for their stay. Princes Quay have confirmed that there will be no tickets issued for stays in the car park on Saturday. For the latest Hull Live headlines direct to your inbox, click here. Customers were left worried about getting a fine for being unable to pay (Image: Hull live) One car park user told Hull Live: “My husband and I have just been shopping at Princess Quay and we parked in the car park. I understand there is a new car parking company that has taken over. “When we left the shopping centre to pay for the parking there was a queue forming the full length of the car park and the QR system to pay for the parking was down. “There was only one machine available for the full car park that was working and was extremely slow. The parking machine was asking customers to enter the time they arrived? Clearly the camera system wasn’t working. “Conveniently there was nobody to speak too nor a telephone number to call. “We asked a few members of staff working in the car park and they said it’s got nothing to do with them as the car park is owned by a separate company. “We were waiting for hour just to pay which could of potentially took us over the charging period. “Everybody was complaining and we certainly will not be parking within Princess Quay again. “I think it is shame as the shopping centre is a dying death already and to not encourage people to park their after bad experience will certainly affect the profit of the centre.” For the latest traffic and travel headlines in your area enter your postcode below The new system was installed in October an

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