National Express issues coronavirus travel warning

National Express issues coronavirus travel warning
2020-03-20 14:37:00
One of the UK’s biggest travel operators, which runs buses to and from Hull, has made “significant” changes to its timetable as a result of the coronavirus pandemic. National Express is warning all passengers that they must check online before they travel as they put in place an “extensive reduction to its timetable”. The short notice changes and cancellations have been put in place after the government told the public to socially distance from one another to try to stop the spread of the deadly Covid-19 virus. Chris Hardy, managing director of National Express UK Coach, said: “We know this is a worrying time for everyone. We take the welfare of our customers and employees extremely seriously and are doing everything we sensibly can to keep them safe. “We are implementing significant short notice changes and cancellations following the latest Government advice. “We will do our best to let customers know about the changes but strongly advise that if they still intend to travel, to check the National Express website before they start their journey. Watch: Brits advised against non-essential travel Video Loading Video Unavailable Click to play Tap to play The video will start in8Cancel Play now “For any passengers that turn up to find their service no longer running, we will accept their ticket on any available alternative service or accommodate their travel by other means. “We are monitoring the situation very closely and will revert to normal service as soon as we can.” Anyone who opts not to rebook and has found their journey has been cancelled by the firm, can get a full refund. A change to the booking is also allowed and can be done within a 12-month window. “We will continue to support staff providing our services and would like to thank customers for their understanding at this time,” Mr Hardy said. More
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