Operations Officer

Operations Officer
2019-08-13 10:05:00
Salary – £20k, rising to £21k after successful completion of probation period.  Doncaster Sheffield Airport provides a gateway for the Sheffield City Region to the world. Our vision is simple; ‘To be the UK’s most outstanding regional airport’. If you would like to join our awarding winning team and play a part in realising our vision, please read on… We are looking for a passionate, customer-focused and driven individual to join our Operations team as a Consort Aviation – Operations Officer.   You will contribute to making DSA outstanding by making an IMPACT on our Company Values: Our IMPACT Values IntegrityMaintain a safe and secure environmentPassionate PeopleAchieve TogetherCustomer-focusedTeamwork  The role: To ensure FBO customers receive an excellent customer service throughout and the services they require. Respond to handling requests and ensure all services are anticipated and arranged. To marshal and chock fixed-wing aircraft and helicopters safely onto the ramp and to operate a GPU and other ground services equipment. To assist flight crew with flight planning and communications and passengers with luggage and associated loading. To hold an airside driving permit, adhering to all safety and security procedures. To maintain accurate information on the Airport Operations system and other manual and computerized systems. To process invoices and payments and other related finance duties. To liaise with the Control Authorities and ensure operators have a smooth experience whilst at the airport. To liaise with the Airport’s fuel supplier for the provision of efficient aircraft fuelling. You will work an operational shift pattern providing cover up to 24 hours, averaging 40 hours per week, including weekends, a flexible attitude to working hours is essential. Ensure all operations are completed safely and correctly. Be responsible for your own and others safety. The person: As you’ll appreciate, it is a demanding and challenging role but one that’s equally exciting and ideally suited to a person who has: Ability to multi-task, prioritise and undertake hands on tasks to project work as required Successful track record of working as part of a team in a process driven environment. Excellent communication and interpersonal skills. Highly Computer literate, numerate and literate. A calm, organised and logical approach is required, particularly as you may at times be working alone or remotely from other team members. Flexible and adaptable Have a motivational approach towards colleagues and work A decision maker, with an ability to respond calmly and quickly to any given situation, with effective contingency planning is crucial to this role. You will also require a full UK driving licenceand five year background check. Benefits Annual salary – £20,000 rising to £21,000 after successful completion of probation period. Hours of work – the airport is open 24 hours a day, 7 days a week, you will work 40 hours p/week, a 4 on/4off shift pattern, 12 hour shifts, with the flexibility to provide overtime cover as required. Pension –  5% employee, 4% employer (increasing up to 6%), including life cover (4 x annual salary) Holidays  – equivalent of 30 days (including 8 bank holidays), pro-rated to shift pattern, increasing to 33 days An option to purchase one week’s annual leave On site free car parking Cycle to work scheme Duty Free discount Discounts on holiday car parking and Premium Lounge If you believe that you can succeed in this role, then we would like to hear from you, please forward a covering letter and CV to the HR Department at recruitment@flydsa.co.uk Closing date for applications is 28 August 2019.


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